Delta Dental Dentists, In Network at All Six O2 Dental Group Offices
If your dental card says Delta Dental, you can stop scrolling through provider directories. Every O2 Dental Group office in North Carolina is in network with Delta Dental, and so is every dentist who works in them.
The short answer: O2 Dental Group accepts Delta Dental PPO, Delta Dental Premier, and FEDVIP Delta Dental at our Raleigh, Durham, Fayetteville, Wilmington, Siler City and Southern Pines offices. We file the claim for you, and you pay only your share at the visit. We do not take DeltaCare USA, which is Delta’s HMO.
Which Delta Dental plans we take
Delta Dental sells several kinds of coverage, and the name on the card doesn’t always tell you which one you have. Your plan type is usually printed on the front of the ID card or listed in your benefits portal. Here’s where each one stands with us.
| Delta Dental plan | At O2 Dental Group | What it means for you |
|---|---|---|
|
Delta Dental PPO
|
In network, all six offices
|
Billed at Delta’s PPO contracted fees, which usually gives you the lowest out-of-pocket share.
|
|
Delta Dental Premier
|
In network, all six offices
|
Billed at Delta’s Premier contracted fees. No balance billing above the Premier fee.
|
|
FEDVIP Delta Dental (federal employees and retirees)
|
In network, all six offices
|
Use it at any O2 location. Same direct claim filing as any other Delta plan.
|
|
DeltaCare USA (HMO)
|
Not accepted
|
HMO plans require you to use an assigned office. We are not on that list.
|
Not sure which one you have? Call any of our offices with your member ID. It takes the front desk a few minutes to look it up.
What happens with your claim
You shouldn’t have to mail paperwork to an insurance company after a cleaning. At O2, the office handles Delta from start to finish.
Before you come in
When you book, we ask for your Delta member ID and the name of the subscriber on the policy. The team checks your deductible, how much of your annual maximum is left, any waiting periods on major work, and how often your plan pays for things like exams, X-rays and cleanings. If something on your plan looks unusual, you hear about it before the appointment, not after.
At the visit
If the dentist recommends treatment, you get a written estimate that splits the cost into what Delta is expected to pay and what you’re expected to owe. Nothing gets scheduled until you’ve seen that number.
After the visit
We send the claim to Delta electronically. You pay your estimated portion at checkout. If Delta’s payment comes back different from the estimate, we’ll let you know and settle the difference either way.
Have a second dental plan through a spouse? Give us both cards. We bill Delta and the secondary carrier in the right order so you get the coordination of benefits you’re paying for.
PPO or Premier: does it matter here?
For most people, not much. Delta runs two networks side by side. Delta Dental PPO uses a lower contracted fee schedule. Delta Dental Premier is the older, larger network, with its own set of contracted fees. Many employer plans let you see dentists in either one.
The practical point is this: because O2 participates in both, your visit is billed as in network whichever network your plan routes it through. When a plan pays more generously in the PPO network, which many do, you get the PPO rate here.
Federal employees and retirees with FEDVIP Delta Dental
Delta is one of the dental carriers offered through the Federal Employees Dental and Vision Insurance Program. In Fayetteville, that tends to mean Department of the Army civilians working at Fort Bragg and staff at the Fayetteville VA Medical Center. Around Durham and Raleigh, it’s federal workers from Research Triangle Park, including the EPA campus and NIEHS, and staff at the Durham VA. Federal retirees settle near every one of our offices, and their FEDVIP coverage travels with them.
FEDVIP Delta Dental is in network at all six O2 locations. If you’re a military retiree who picked Delta during a FEDVIP Open Season, the same applies to you.
One tip for anyone choosing a FEDVIP plan during Open Season: compare the annual maximum and the waiting period for major services, not just the premium. If you know a crown or implant is coming, those two numbers matter more than a few dollars a month.
Getting the most out of your Delta benefits
Dental plans reward people who use the preventive side and plan the rest. A few things we help patients do:
- Use the preventive visits your plan already pays for. Most Delta plans cover routine exams and cleanings at a high percentage. Skipping them doesn't save you anything, and catching a cavity early costs far less than treating a cracked tooth later.
- Time larger work around your plan year. Annual maximums reset each benefit year. If you need more treatment than one year's maximum covers, and it's safe to wait, we can split the work across two plan years.
- Ask about waiting periods before you switch jobs or plans. A new Delta policy may not pay for crowns or bridges for a set period. We check this during verification so a new plan doesn't surprise you.
- Don't assume a procedure isn't covered. Coverage for implants, night guards and certain periodontal care varies a lot from one Delta group plan to the next. We look it up instead of guessing.
If your Delta coverage changes
Jobs change, and dental coverage often goes with them. If you lose Delta between employers, you don’t have to put care on hold. The O2 Advantage Plan is our in-house membership, starting at $25 a month. It includes routine cleanings, all exams and all X-rays, plus 20% off every other service we provide, gum disease treatment included. It isn’t insurance, so there are no deductibles or claim forms.
For larger treatment plans, monthly payments are available through Sunbit and CareCredit. See financing and insurance for details.
Find a Delta Dental dentist near you
Every office below is in network with Delta Dental PPO, Delta Dental Premier and FEDVIP Delta Dental. For the full list of plans each office takes, open that office’s insurance page.
Address: 5321 Tin Roof Way, Ste 102, Raleigh, NC 27616.
Call Us: (919) 341-4160
Hours: Mon–Thu 8:00 AM – 4:00 PM;
Every Other Saturday 8:00 AM – 2:00 PM
North Raleigh off I-540, close to Triangle Town Center. Convenient for Wake Forest, Knightdale and Rolesville. Spanish-speaking staff on site.
Address: 3219 Watkins Rd, Ste 103, Durham, NC 27707.
Call Us: (919) 813-2267
Hours: Mon–Thu 9:00 AM – 5:00 PM;
Every Other Friday 8:00 AM – 2:00 PM
South Durham near the Southpoint area, an easy drive from Chapel Hill and the RTP campuses.
Address: 1916 Skibo Rd, Ste C3, Fayetteville, NC 28314.
Call Us: (910) 484-5141
Hours: Mon–Thu 8:00 AM – 6:00 PM; Fri 8:00 AM – 4:00 PM
On Skibo Road, a short drive from Fort Bragg. Open until 6 PM four days a week and on Fridays.
Address: 7150 Market St #130, Wilmington, NC 28411.
Call Us: (910) 377 – 6453
Hours: Mon–Thu 8:00 AM – 6:00 PM
Market Street in Ogden, near Mayfaire and Porters Neck. Patients come in from Wrightsville Beach, Hampstead and Leland.
Address: 103 Food Lion Plaza, Siler City, NC 27344.
Call Us: (984) 265-1655
Hours: Mon–Thu 8:00 AM – 5:00 PM
Serving Chatham County, including Pittsboro, Goldston and Bennett, without the drive to the Triangle.
Address: 340 Capital Drive, Carthage, NC 28327.
Call Us: (910) 839-0055
Hours: Mon–Thu 8:00 AM – 4:00 PM
Serving Southern Pines, Pinehurst, Aberdeen and the rest of Moore County from our Carthage office.
Delta Dental questions we hear most
Is O2 Dental Group in network with Delta Dental?
Yes. All six O2 offices are in network with Delta Dental PPO, Delta Dental Premier and FEDVIP Delta Dental. Every dentist at each office participates, so you won’t be booked with someone who’s out of network.
Do you accept DeltaCare USA?
No. DeltaCare USA is Delta’s HMO, and we don’t participate in it. If your card says DeltaCare, call Delta to ask whether your employer offers a PPO option at the next enrollment period.
Will you file my Delta Dental claim?
Yes. We file directly with Delta. You pay your estimated share at checkout and we collect the rest from the plan.
I have Delta Dental through a federal job. Can I use it at O2?
Yes. FEDVIP Delta Dental is in network at all six locations. That includes federal retirees and military retirees who chose Delta through FEDVIP.
What's the difference between Delta Dental PPO and Premier?
They’re two Delta networks with different contracted fees. PPO fees are usually lower. Since we’re in both, you’re billed at in-network rates whichever one your plan uses.
How do I check my Delta benefits before my appointment?
Give the front desk your member ID when you book. We check your deductible, remaining annual maximum, waiting periods and frequency limits, and you get an estimate before any treatment is scheduled.
Can I use Delta Dental for a dental emergency?
Yes. Call the office closest to you. Most Delta plans cover an emergency exam, and the team will tell you what your plan pays before any treatment starts.
Book with your Delta Dental plan
Request a time online and have your member ID ready. We’ll verify your benefits before you come in.
Prefer to call? Raleigh (919) 341-4160 · Durham (919) 813-2267 · Fayetteville (910) 484-5141 · Wilmington (910) 377-6453 · Siler City (984) 265-1655 · Southern Pines (910) 839-0055
Insurance participation can change. Benefit estimates are not a guarantee of payment; Delta Dental determines final coverage when the claim is processed. See all dental insurance plans we accept.
